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Topic-icon HexData install problem

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3 years 8 months ago #79

It was a problem specific to user's database, corrected on his site..


Thanks
Daniel

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3 years 9 months ago #70

Tried reinstall. Same problem - Site & user details sent as requested.

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3 years 9 months ago #69

Hi,

Try reinstalling the package again, and check if it starts working fine. If it still throws the error please send us your back end login credentials at This email address is being protected from spambots. You need JavaScript enabled to view it., We'll look into it.

Thanks
Danish Babu


Thanks
Daniel

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3 years 9 months ago #68

Hi, have purchased and installed hexdata and install did not trhow any errors. However when I try to start the profile manager I get the following

An error has occurred.
0 SQL=select i.*, e.name as plugin, e.element, concat("plg_", e.folder, "_", e.element) as extension, count(f.id) as fields FROM hist_hd_profiles as i left join hist_extensions as e on e.extension_id=i.pluginid left join hist_hd_profile_field as f on (i.id=f.profileid

Any idea what I'm doing wrong?

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