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Topic-icon Order files upload problems

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05 Nov 2016 15:36 #3358

Hi,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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05 Nov 2016 12:33 #3355

Hi,

same problem by me. Is there a solution?

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05 Nov 2016 12:24 #3354

Hi,

after install the plugin and put it into VM all is fine. Now a few days later the plugin loads the data on the product detail page very well but the file is not transferred with the order.

I dont see any problem. Can you help? It´s very urgent so the shop is online.

Many thanks.

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02 Mar 2016 08:56 #2120

Hello Danilo,
Thanks for sharing the credentials, We have replied to your email, Please check..


Thanks
Daniel

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01 Mar 2016 21:32 #2118

Hello,

I have some problems with the plugin:

1- It doesn't show the thumbnail (or the name of the file) in the cart nor in the order review
2- I saw that everytime an upload is done, it is stored in some subfolder inside "vmorder-designNuploads". Subfolders doesn't contain any reference to the order number or the customer: how can I associate the order with the associated uploaded file?
3- Is it possible to receive the files for together with every order via email?

I'm sending you via email login details, thanks

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