Contact Us Today! | vcare@wdmtech.com

WDMtech

Topic-icon I can´t save the chart

More
4 months 1 week ago #4013

Hi,
Please install the latest version i.e. 2.9.6


Thanks
Daniel

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #4006

Hi:

Just to add, I am having the chart NOT saving problem too. Version 2.9.5.

Setup:
Apache 2.4.25 (hhtp2), PHP 7.1.2, MySQL 5.6.35. Linux

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #3982

Hello,

Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Please Log in or Create an account to join the conversation.

  • Josean Telleria
  • Josean Telleria's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 weeks ago #3979

Hi Zaheer,

I updated to last version and the problem is the same. I clean the cache to make sure.

Thanks

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #3978

Hi

We have corrected the issue , you can download the latest version of vchart 2.9.5, and we use dot as a decimal pointer not comma, please correct the value in csv file.

Thanks
Zaheer

Please Log in or Create an account to join the conversation.

  • Josean Telleria
  • Josean Telleria's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 weeks ago #3975

Hi,

I´m trying to create a new Chart and when I save the changes becomes all white.

Here you have a video to undestand better my problem.

Thanks

www.acvmultimedia.com/charts-error.mp4

Please Log in or Create an account to join the conversation.