Contact Us Today! | vcare@wdmtech.com

WDMtech

Topic-icon Error on import Acymailing Subscriber

More
1 month 3 weeks ago #4319

The only reason I can think of now is Primary key ( ID in most cases ) value is different on both the sites, that's why It's trying to update a different record. Please check if the email ID is having same Primary key value on both the domains.


Thanks
Daniel

Please Log in or Create an account to join the conversation.

  • CFDT SERVICES
  • CFDT SERVICES's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 3 weeks ago #4317

Yes this is what i've done.
I choosed update operation, but i got the same trouble.

Please Log in or Create an account to join the conversation.

More
1 month 3 weeks ago #4316

You must have chosen update operation instead of insert in profile settings?


Thanks
Daniel

Please Log in or Create an account to join the conversation.

  • CFDT SERVICES
  • CFDT SERVICES's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 3 weeks ago #4315

Hi,

I've got a list of subscriber, but it's not updated.
So i wanted to import a list updated. I try it doing a Update importation, but i got the same message.

Thanks
Sabrina

Please Log in or Create an account to join the conversation.

More
1 month 3 weeks ago #4313

Hello,
With the error message, It's quite evident that your are trying to add a subscriber which is already there in Database. Please clarify the issue a bit more in detail if I'm missing something here.


Thanks
Daniel

Please Log in or Create an account to join the conversation.

  • CFDT SERVICES
  • CFDT SERVICES's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 3 weeks ago #4311

Hello,

I try to import Acymailing subscriber but it failes.
I got this message :
Import abort with exception
Duplicate entry 'This email address is being protected from spambots. You need JavaScript enabled to view it.' for key 'email'

I try the importation, without email, but i get the same message.
Thanks for your help

Sabrina

Last Edit: 1 month 3 weeks ago by CFDT SERVICES.

Please Log in or Create an account to join the conversation.