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Topic-icon Can't Create New Export Profile

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1 year 3 months ago #2223

Hi Barron,
We have received your email on support as well. Looking into it, Will reply you soon...


Thanks
Daniel

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1 year 3 months ago #2222

I have created a super user & ftp user, but when I sent the email with details to This email address is being protected from spambots. You need JavaScript enabled to view it. - it was returned from your server as not deliverable.

error code from returned email

host wdmtech.com [162.251.80.27]
SMTP error from remote mail server after RCPT TO:<This email address is being protected from spambots. You need JavaScript enabled to view it.>:
550 SPF: 23.91.70.29 is not allowed to send mail from squarepegideas.com

I have now tried forwarding the email to the sales@wdmtech email address. hopefully that one won't kick it back.

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1 year 3 months ago #2220

Please go to Contact us page, Email address can also be found there...


Thanks
Daniel

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1 year 3 months ago #2219

I tried disabling error reporting in the global configuration, but I am still having the same trouble. The system just hangs-up as soon as I select 'Custom' from the drop-down when trying to create a new import or export profile.

I am a bit leery about sending login information via your contact page, because it is not secure. I'd prefer to send directly via email if possible.

Thank you for your follow up. I know that very soon I will be loading up EasyBlog via the custom profiles I need to create.

*


I attached another screenshot so you can see that after disabling error reporting, that at least some of the fields started to show, it would just never stop spinning.

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1 year 3 months ago #2218

Hello Barron,

Can you please disable error reporting from Global Configuration and try again. If you still find some issues, Please share your back end & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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1 year 3 months ago #2217

I am trying to create an export profile, so I can have a template for importing EasyBlog articles. The problem is, once I select 'Custom' as profile type, the page goes to loading the data [whited over and the little circle spinning], but never gets past the little circle spinning. I can never get to where I can select database tables. It's just spins and spins. I bought this specifically to be able to load up articles into EasyBlog and pre-populate a new website, but am currently stuck until I can actually create a profile.

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