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Topic-icon Another menu item has the same alias in Root

  • Simon Dainty
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1 year 1 month ago #2836

OK - in the meantime :( I've had to plough on and so have (re)created all the essential menus manually - so if you do get a chance to find out what may be causing the problem, please don't mess up what I've already done.
I hope I can get this software to work ok on other sites so I don't feel like i've just wasted a chunk of time and money :(

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1 year 1 month ago #2832

Received your email :)


Thanks
Daniel

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1 year 1 month ago #2831

I have just sent via Contact Us form (from simonatEllosk09.com) :)

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1 year 1 month ago #2830

I meant from which Email ID you sent the Email? If you used Contact us form Then which email you entered in the Email field?


Thanks
Daniel

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1 year 1 month ago #2829

I used This email address is being protected from spambots. You need JavaScript enabled to view it. - is there another/better way to send access info or shall i try resending?

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1 year 1 month ago #2828

Hello Simon,
Which email ID did you used to send the information. We haven't received any email on behalf of your registered Email ID.


Thanks
Daniel

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1 year 1 month ago #2819

Not sure whether this is the same/related issue but i have tried to setup and import modules and can't get this to work either :(. I thought this was a better option for saving time - but, so far, no joy and plenty of time wasted :(

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1 year 1 month ago #2818

Any movement on this Daniel? (or did you not receive relevant info via email?)

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1 year 1 month ago #2791

Please share your backend & FTP login credentials via contact us form, We'll look into it.


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Daniel

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1 year 1 month ago #2790

Those appear to be the default filters that are already set to that - am i missing something as that had the same effect :(

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1 year 1 month ago #2789

Here these are:

1. client_id = 0
2. id != 1
3. home = 0


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Daniel

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1 year 1 month ago #2788

Thanks Daniel,
Could you give me a few pointers on the filter? - as it doesn't seem very obvious (to me!) as to which bit contains that info :(

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1 year 1 month ago #2787

Hi Simon,
Please apply a filter in Menu Export profile on your old site to exclude all the admin Menus and the Root Menus. And try importing this new exported Data in your new Website.


Thanks
Daniel

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1 year 1 month ago #2782

Hi there,
Exporting/Importing menus and getting this error message when imported.
Another menu item has the same alias in Root. (remember it may be a trashed item). Root is the top level parent.
Import Failed

All existing menus on new site have had names & aliases changed

Any suggestions?

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