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24 Feb 2017 09:37 #3905

Hello,
We have not received the credentials, You can also share the credentials on the same Email you were communicating with earlier.


Thanks
Daniel

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24 Feb 2017 06:56 #3904

I submitted the creds to a contact form, it is giving an error, let me know if you got it.

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24 Feb 2017 06:43 #3903

Hello,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.


Thanks
Daniel

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24 Feb 2017 06:21 #3900

Daniel,

I have renewed. Can you assist with upgrade issue ?

Thanks,
Chris.

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21 Feb 2017 09:54 #3877

Hi,
Yes your subscription has been expired, Please renew it. You can get in touch with our Sales team to receive a 10% discount code via Contact us form. Please contact when you intend to renew.


Thanks
Daniel

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20 Feb 2017 21:59 #3872

Hi,

I can see my current version is vData 2.0.5, but I am not being prompted to upgrade. Can I upgrade? This link: www.wdmtech.com/prod_updates/vdata-custom-upgrade.xml returns empty XML.

Can I also ask you to check my subscription please? It's a year since I subscribed by my records.

Thanks,
Chris.

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