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19 Oct 2017 14:17 #5013

Hello,
Please make sure there are no duplicate items ( with the same alias ) in the data you are importing. If not, Please share your backend & FTP login credentials via Contact us form along with the file you are importing. We'll look into it.


Thanks
Daniel

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  • David Mills
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19 Oct 2017 07:39 #5010

Have successfully imported some items (but not to the value of the licence fee0
for import menus i continue to get messages with no specific details such as

The alias ebi-news is already being used by News menu item in the menu (remember it may be a trashed item).
Import Failed
Despite checking for trashed items and then I am left with menus table in an inconsistent state.
Any suggestions
David

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