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WDMtech

To download your purchased extension, you just need to log in on our site with the account that holds the license, head to My Orders >> My Downloads tab and use the Download button.
NOTE: We are the only to develop and distribute our extensions that can be downloaded only on this site. Be careful to get our products on other sites than this, our extensions can be downloaded only on this site. If you find our extensions downloadable on other sites at a cheapest price it's quite possible that malwares, security injections and hidden links have been added by other people in our products, thus download and install extensions on your site at your own risk. Moreover we do not provide support for our products downloaded elsewhere and without a valid order on our official site.
When your order will be confirmed, you will get your invoice via email on your email address used in the transaction, after purchase a subscription from us.
We have also added the possibility to download a copy of your invoice directly from our site. You just need to log in on our site with the account that holds the license, head to My Orders >> My Purchases tab and use the Invoice Link under More button.
It's a one time fee It allows you to use the Product for lifetime without any monthly/annual payment.
You can install the product on any number of websites you own. While the support and free upgrades would be available for one domain only.
You may refer to our documentation to get started with our products. You can also go through our dedicated support forum as it is also a great source of information to offer you tips and valuable advice.
Make sure that there is at least one active subscription assigned to you so that you can post your questions on our dedicated support forum. You can also email us via contact form. It is advisable that you clearly describe what issues you've encountered in the email so that we can quickly provide solutions for you.
Our support team is available 24 X 7.
Your support request is usually answered within 24 hours, as it may requires few hours to understand better your issue and give you optimal answer and solution.
Free updates last till your subscription plan is active. This means that you will have access to your products folder for time period of your subscription plan and you will be able to download latest release by yourself. For example if you purchased 1 year subscription plan then you will have access to your products folder for 1 year.
After 1 year you can continue to use downloaded products with no limitations but you won't have access anymore to download new releases.
Yes, simply go to My Orders and you'll see upgrade options.
Even if your support license (subscription) expires, you will still be able to use the software product on your site as there are no restrictions, the component's functionality is not affected by your subscription status.
The only restrictions applied on your subscription are that you are no longer eligible to extension related downloads (component, modules, templates, plugins etc.) and you will no longer receive customer support for your registered domain(s).
You can renew your subscription by logging into our site with the account that holds the license and by going to My Orders >> My Purchases >> Renew Now button.
Free updates last till your subscription plan is active. This means that you will have access to your products folder for time period of your subscription plan and you will be able to download updates for free.
After expiration of your subscription plan you can continue to use downloaded products with no limitations, but cannot download the latest release. If you want to have access to updates and download new releases you simply need to buy again or renew your subscription plan for that extension. This will give you access to updates for the time of that plan. Further additional queries, you can contact us via contact form.
Yes, we offer customizations service. While we try our best to help everyone with minor customizations, our top priority is to assist valid issues that are covered in our support policy. For simple customizations no extra charge will be applied, for more complex one you could be notified about price.
Our products work across all stable Joomla! versions from Joomla! 2.x and Joomla! 3.x.
You MUST NOT ask for a refund the very first time you contact us or open a Paypal dispute/chargeback before having contacted us!
This is clearly unacceptable. If you experiment something that doesn't work fine on your site, you are recommended to contact our support and give us opportunity to fix it and make it works also on your site. If after having worked on your site we will be sure that our extension can't work fine for you we will be happy to send you refund.
This will imply that you have to uninstall our extension and also your account and product access on our site will be deleted permanently.
Refunds are accepted within 14 days from the date of purchase. Read our full Refund Policy
You can ask a refund within 14 days from the date of the purchase. Please avoid to contact us after 14 days asking refunds because orders can't be cancelled anymore when this period is expired. Read our full Refund Policy
Our Payment gateway 2Checkout is completely secure way of making money transactions online. Your Card details are passed through 256 Bit SSL encryption against fraud check so it takes some time to verified your account. In this case please do not lose patience and wait for some time. After verified by checkout you can access the download section to download your product.