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Topic-icon Import/Export problems

  • Thomas Braun
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3 years 1 month ago #343

Where can I find the updated files? I downloaded again from the "my orders"-section and installed it, but version numbers are the same and the issue with the special characters is still alive. E.g in the export file "ß" is shown as "ß". And "ö" as ""ö"
Import has similar problems as before.

Last Edit: 3 years 1 month ago by Thomas Braun.

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  • Thomas Braun
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3 years 1 month ago #342

Great, thank you!
I'll work with it tomorrow, hope the line numbers remained the same... :)

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3 years 1 month ago #340

Hi,

Please download the latest package, Hopefully it will solve the issue. Also please don't forget to make the changes I asked you in the latest package as well...


Thanks
Daniel

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3 years 1 month ago #335

Hi,
got it, thank you!
I did the changes and now that point works.

After that, I did an import and found another issue: the import has problems with special characters like ä, ö, ü and so on, we have in the German language, maybe same problem in other languages different from English.

Do you know about that issue? Is there any workaround for that available?

Thanks,
Thomas

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3 years 1 month ago #334

Hi,

I've sent an email to you, please check that...


Thanks
Daniel

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3 years 1 month ago #333

Hi there,
did you got my emails? Any news on this?
Thomas

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3 years 1 month ago #332

Hi,
thank you. Please find my email.
Thomas

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3 years 1 month ago #331

Hi,

You don't need to change anything, You just need to have your data in a CSV file to import. Please send us your login credentials via Contact Us form if it doesn't work, we'll look into it.


Thanks
Daniel

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3 years 1 month ago #330

Hi there,
how can I configure the language settings of HexData an the content-plugin?
The component doesn't work for me, I think the problem are the regional setting. I need to change components setting to work with an German Excel.
please help.
Thomas

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